The welcome bonus is a claim you spend once

Most promotions come back. This one does not. An account is eligible for a welcome offer for a short stretch of its life, and the moment the qualifying deposit lands the claim is used — well or badly. That is the whole reason the welcome deserves more reading time than any other offer on the site, even though it is usually the one people accept fastest.

Open the current welcome offer

Matched money is not your money yet

A match credits a parallel balance. Two wallets now exist in the account: cash you deposited and bonus funds the operator advanced against a condition. Until that condition is met, the second wallet is a promise, not an asset, and any attempt to cash out generally forfeits it along with whatever it produced. Nothing about this is unusual — it is how the product is financed — but it changes how you should read the number on the banner. A €200 headline is not €200 received; it is €200 conditionally advanced.

Order of operations matters more than the amount

Open the promotion and read the specific terms while the cashier is still closed.
Opt in where the campaign requires it. Many welcome offers must be selected before payment, and cannot be attached to a deposit afterwards.
Deposit at or above the qualifying minimum, using a method the campaign does not exclude — the options are listed under how to deposit.
Screenshot the confirmation window: amount, multiplier, deadline, cap.
Check the wagering counter in the account before the first session, so you know the size of what you accepted.

Steps two and three are where most failed claims happen, and neither produces an error message. A deposit €5 under the threshold simply arrives as a plain deposit.

What the same headline can cost

Term	Version A	Version B
Deposit	€100	€100
Match	100%	100%
Multiplier base	Bonus only, 25x	Bonus plus deposit, 25x
Required stakes	€2,500	€5,000
Deadline	30 days	10 days
Cap on bonus winnings	None stated	€500

Both are advertised as a 100% welcome bonus. Version B asks for twice the volume in a third of the window and truncates the upside. Anyone comparing on the percentage alone is comparing the only field that happens to be identical.

Conversion: does the bonus itself stay?

Two models exist and the terms will tell you which one applies, usually without naming it. Under the non-sticky model, clearing the requirement converts the bonus wallet and its winnings into cash. Under the sticky model, the credited amount is deducted at conversion and only the surplus remains. On a €150 bonus and a €400 closing balance, that is €400 versus €250 available. Neither model is dishonest; failing to check which one you are in is what costs money. The full mechanics sit on the wagering requirements page.

Things that quietly void a welcome claim

A single round staked above the maximum bet permitted while a bonus is active.
A withdrawal request submitted before the requirement is cleared.
Play on titles listed as excluded, including some jackpot and bonus-buy features.
A second account created by the same person or household, which the terms treat as one.
The deadline expiring with the counter unfinished — the remaining bonus and its winnings are removed, deposited cash is not.

Before you accept

Ask whether the required turnover is something you would have staked anyway inside the deadline. If yes, the offer is genuinely additive. If it is three times your normal volume, accepting it means committing to a month of play you had not planned, in exchange for money you may never convert. Declining a welcome bonus is a legitimate answer, and it leaves the account free to withdraw at any time — which is worth more than most percentages. What happens at that stage is described under withdrawals.

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